FahrtenbuchDelete your account
You can delete your Fahrtenbuch account at any time, in the app or by email. Deleting the account deletes your vehicles and logbooks from our server. If you only delete the app on your phone, your logbook stays in your account.
Export first: tax records have to be kept; the period is set by § 147 of the German Fiscal Code (AO) and is 6, 8 or 10 years depending on the document. Your tax advisor can tell you what applies to you. That duty is yours. Export your monthly reports as PDF or CSV before you delete your account. Once deleted, we cannot restore the data.
How do I delete my account in the app?
- Open Fahrtenbuch and tap Settings at the bottom.
- In the Account section, tap Delete account.
- Read the notes. Export first lets you save your reports beforehand.
- Type the word DELETE to confirm (in your app language; in German it is LÖSCHEN).
- Tap Delete account permanently.
The phone needs an internet connection for this. The app confirms the deletion and then also removes the data on that phone.
How do I delete my account by email?
If the app is no longer installed, write to info@codeo.com.tr from your account’s email address with the subject “Delete account”. We delete the account without undue delay, within one month at the latest, and confirm the deletion by email.
If you signed in with Apple and chose “Hide My Email”, deleting in the app is the easiest way. Otherwise we send a confirmation email to the address we have on file, which Apple forwards to you; just reply to it.
What data is deleted?
Deleted from our server immediately and permanently:
- your account with its email address and the identifier from Apple or Google that you signed in with,
- all sessions; signed-in phones are signed out,
- your vehicles with name, number plate, type of use and drive and, if you entered them, the default driver, list price, purchase date and distance to work,
- all trips with times, addresses, coordinates, distance, category, purpose, business partner, driver, notes and fuel or electricity notes (litres, kWh),
- all receipts with date, type, amount, quantity and note,
- all corrections, voided trips and split trips with their reasons,
- all odometer readings,
- the related integrity and sync data (server arrival times, clock notes).
What is kept after deletion, and for how long?
| Data | How long |
|---|---|
| Copies in our backups | overwritten within 7 days |
| Server logs with IP addresses | at most 30 days |
| Entries about your account in the admin area’s action log: the account’s identifier without its email address, the type of action, the time, the person acting (privacy policy, section 3.11) | 24 months; we delete older entries when a new entry is written |
| Data on other phones that were signed in to the account | until you delete the app on those phones |
| Reports you exported or sent to others | stay with you or the recipient; we have no access to them |
If you signed in with Apple and delete your account in the app, we revoke the link to your Apple Account as part of the deletion. You can also remove the connection in your Apple Account settings under “Sign in with Apple”.
More information is in the privacy policy. Questions go to info@codeo.com.tr.